Open a legal request by email, and keep every later message and document on the same task.
Give legal a front door in the inbox. An email to a flow’s address starts the request, and the task it creates has its own address, so new documents and messages that arrive later land on the same task instead of scattering across inboxes.
What you can do
- Start a request by email. A flow can be triggered by an email to its own address, with the subject, body, and attachments carried into every step that follows.
- The task stays tied to its email. The request keeps the conversation it came from, so the original message, its attachments, and anything sent to the task later all sit together instead of scattering across inboxes.
- Track it like any other request. The task shows its current step, owner, and full activity, with every email that came in recorded alongside it, and updates and approvals go back out by email.
Best for: Business teams that raise legal requests by email, and the legal teams that intake, track, and close them.
